Support
Questions, problems, or someone to report? Write to us. A real person reads every message.
Contact
hi@strykee.com
Copied
In the app: Settings → About → Contact support.
Report someone
To report a person or an invitation, open it in Strykee, tap ⋯ and choose Report. The email it prepares tells us what to look at. We review every report and may remove access for people who misuse Strykee.
To block someone, tap ⋯ → Block on their invitation. They aren't told.
Common questions
A friend can't find me.
Add your phone number in Settings → your profile. They need your number in their contacts.
An invitation didn't arrive.
Both of you need iCloud turned on and the latest Strykee. Opening Strykee retries invitations that didn't go through.
Explore is empty.
Allow location while using Strykee in iOS Settings → Strykee → Location.
I don't see my Stryke on the Lock Screen.
Turn on Live Activities for Strykee in iOS Settings → Strykee. A Live Activity starts once Strykee has been opened that day.
How do I delete everything?
Settings → Privacy → Delete all data. See the privacy policy for what it removes.
How do I leave the waitlist?
Use the unsubscribe link in any email, or write to hi@strykee.com.